Free Shipping on the Domestic Orders above Rs 5,000! Please contact on +91 9640089271 for New Customisations and International Shipping!

It varies from product to product, Approximately 10 – 25 days depends on the product. Please refer to
product description for the expected delivery timeline.
For some unforeseen reasons if you do not receive the product within the mentioned days, you can
always reach out to us on our mail: sscollection@gmail.com

Please refer to Returns, Refunds and Exchange Policy

Yes we ship all over India and Abroad. Please contact us for International Shipping.

We do not have Cash on Delivery option, We accept Online payments or Bank transfer only.

In case you have placed the order twice by mistake and you wish to cancel one order do
contact us soon. We would cancel one of your orders and your refund will be initiated
through the original mode of payment.

We will be sending the tracking number of your order through an email once your order is
dispatched. You can track it on the website of the courier partner.

You can reach out to us at +91 9640089271 or +91 9000340584 (whatsapp only, No calls)
from Monday to Saturday (10am to 7pm) or drop us a mail at sscollection.qw@gmail.com.
We would love to help you with your queries.

Yes, we take only Customised orders, Urgent Orders and Orders with International shipping
via our contact: +91 9000340584 (Whatsapp only Possible, No calls please) or drop us a mail
at sscollection.qw@gmail.com.

No, once the order is placed you cannot add more items in it, you have to create a fresh new
order.

Yes, you can change the measurements within 24 hours of placing the order by mailing us at
sscollection.qw@gmail.com. with a change in measurements request along with the new
set of measurements. No refund can be provided for downgrading the size.

Yes, you need to make the full payment for any dress or order. We do not accept any partial
payments or instalments or EMI’s.

You can drop us a mail saying so at sscollection.qw@gmail.com if you do not receive your order
within mentioned timeline, we will check and get back to you.

Yes, extra stitches and Margins will be provided by default to most of the dresses if permitted by
pattern only.

Yes, we will be customizing each dress after receiving the order exactly same as in our pics. There
could be slight color variation due to phone resolutions or settings, but the product will be exactly the
same. Please be informed that we can’t garuantee the laces, borders, buttons to be same as in the pic
as we customize it as per the order and these will be given as per availability.

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